Planning

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Weekly Structure

Example of Monthly Structure Colored areas are NON-NEGOTIALBLE Greyscale areas are where you can create some FLEXIBILITY to plan for everything else. MondayPlan your work and work your plan! Make a point to fill your calendar from Tuesday – Thursday, Friday next, and...

Urgent vs Important Matrix

Using Time Effectively & Managing Priorities What if I told you that using a calendar and to-do list is comparable to a white belt in martial arts. It’s one of the first lessons in becoming a black belt in how to manage your time. Change will take some time,...

S.M.A.R.T.E.R Goal Setting

If you aim for nothing, you’ll always hit it! What are the key results that you wish to produce in the business over the next 12 months? These objectives should be specific and measurable. Once you have the goal in mind, work your way backwards with milestones you...

Double Your Effectiveness

“Busy” has become a buzzword thrown around way too much. Whether someone is “good busy” or “busy in a good way”, somewhere along the line we’ve managed to convince ourselves that “busy”, effective, and efficient are the same thing. Efficiency is getting a lot of tasks...

Customer Experience Checklist (Perceived Indifference)

There is only one sure fire way to improve your customer service experience. That is to be 100% honest with the answers to this checklist. That means that even if you are sure that something is done 90% of the time, it is still a no. Approach this in that manner and...

Time Audit

The Covey Center for Leadership surveyed over 400 executives, business owners, and entrepreneurs and discovered that the average business leader works a 72 hour week. In a joint poll, Gallup and Wells Fargo found that 57% of small business owners work six days a week...